Returns & Refund Policy

At Jaded Club, we want you to be happy with your purchase. If you're not completely satisfied, we're here to help.

Returns

You have 14 days from the date you receive your order to request a return.

To be eligible for a return, your item must:

• Be returned within 14 days of delivery.

• Be unworn, unused, and in its original condition.

• Have all original tags attached (where applicable).

• Be returned in its original packaging.

If your item does not fit or you simply change your mind, you may return it within the 14-day period, provided it meets the conditions above.

Refunds

Once we receive and inspect your returned item, we'll notify you of the outcome.

If your return is approved, you'll receive a full refund to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Refunds will not be issued if:

• The item has been worn, washed, damaged, or altered.

• The return is requested more than 14 days after delivery.

• The item is not returned in its original condition.

Worn Items

We do not offer refunds on items that have been worn or used.

If a worn item is returned to us, it will not qualify for a refund. We may return the item to you, and any postage costs for sending it back may be your responsibility.

Return Shipping

Customers are responsible for the cost of returning items unless the product is faulty or we sent the wrong item.

We recommend using a tracked shipping service, as Jaded Club cannot be responsible for returns that are lost in transit.

Faulty or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us within 14 days of receiving your order. We'll work with you to arrange a replacement or a full refund where appropriate.

Contact Us

If you have any questions about your return or refund, please contact our customer support team before sending your item back.