Shipping Policy

Last Updated: July 9, 2026

Thank you for shopping with Jaded Club. We aim to dispatch every order quickly and securely using Royal Mail Tracked 24.

Order Processing

All orders are processed within 1–2 business days after your payment has been confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email with your Royal Mail Tracked 24tracking number so you can monitor your delivery.

Shipping Method

All UK orders are shipped using Royal Mail Tracked 24.

Royal Mail aims to deliver Tracked 24 parcels within 1–2 working days after dispatch. Please note that this is an aim rather than a guaranteed delivery timeframe, and delays may occasionally occur.

Shipping Costs

Shipping costs are calculated at checkout and displayed before you complete your purchase.

Any customs duties, taxes, or import charges for international orders (if available) are the responsibility of the customer.

Incorrect Shipping Information

Please ensure your delivery address is correct before placing your order.

Jaded Club cannot be held responsible for parcels that are delayed, lost, or delivered to an incorrect address due to inaccurate information provided at checkout.

Delayed or Lost Orders

If your parcel has not arrived within the expected delivery timeframe, please contact us and we'll work with Royal Mail to investigate the issue.

Although we will do everything we can to help, Jaded Club cannot accept responsibility for delays caused by Royal Mail or circumstances beyond our reasonable control.

Returns

If you're not completely satisfied with your purchase, you may return your item within 14 days of receiving your order.

To qualify for a full refund, items must:

• Be unworn and unused.

• Be in their original condition.

• Include any original tags and packaging.

Once your return has been received and inspected, an eligible return will be refunded to your original payment method.

Items that have been worn, washed, damaged, or altered are not eligible for a refund.

Customers are responsible for return shipping costs unless the item is faulty or we sent the wrong item.

Contact Us

If you have any questions about your order, shipping, or returns, please contact the Jaded Club customer support team using the contact information available on our website.